Shipping policy
1. Introduction
This Shipping Policy outlines Periwigstore's shipping methods and costs, ensuring transparency and clarity for customers shopping at Periwigstore.com.
2. Shipping Methods
International Standard Shipping: Delivery time is 7–14 business days.
International Express Shipping: Delivery time is 3–7 business days.
3. Shipping Costs
International:
International Standard Shipping: Shipping fees are calculated based on weight and the delivery address; the cost will be displayed during checkout.
International Express Shipping: Shipping fees are calculated based on weight and the delivery address; the cost will be displayed during checkout.
4. Order Processing Time
Processing time: Orders are processed within 1–2 business days after payment confirmation. For custom-designed products, the processing time will be based on the timeframe specified on the order form.
Delivery time: Delivery time is calculated from the date the order is shipped, excluding processing time.
5. Order Tracking
Order tracking: Once the order has been shipped, customers will receive a confirmation email containing a tracking number to check the order status on the carrier's website.
6. Shipping-Related Issues
Missing or Damaged Items: If a product is missing or damaged during transit, please contact us within 48 hours of receipt for assistance.
Delays: In the event of shipping delays caused by force majeure (natural disasters, epidemics, strikes, etc.), we will notify customers as soon as possible. 7. Shipping Address
Accurate Address: Please provide a complete and accurate delivery address to ensure uninterrupted delivery.
Address Changes: If you need to change the delivery address after placing an order, please contact us as soon as possible to update the information.
8. Contact Information
If you have any questions regarding this Shipping Policy, please contact us via email at: Periwigstore@gmai.com